Is there parking available?
Yes, there are several spaces available at The Hub for visitors to park. Visitors bays are marked and can be found in front of the building, please ensure that you only park in these bays unless you already have an allocated space. If these parking bays are full please let reception know and they will issue a temporary pass to use the multi-storey car park.
What happens if I need to cancel an appointment?
Not a problem, you can cancel by email, telephone or via the cancellation link sent out in your booking confirmation email. However, Gemini Osteopathy does have a 24-hour cancellation policy. If you fail to turn up to your appointment or give less than 24 hours’ notice you may be required to pay the full fee.
How long in advance do I need to make an appointment?
You can book anytime. If you want to get treated ASAP and there’s an appointment available, then simply book yourself in and I’ll see you shortly.
What should I expect at my Osteopathy appointment?
At your initial appointment (which will usually last around 60 minutes) I will be asking questions relating to your presenting complaint, medical history, lifestyle and leisure activities. This will enable me to diagnose your problem and prescribe an appropriate treatment plan. Treatment will usually be included in the initial appointment but this will depend on how complex the presentation is and if you are safe to treat without need for referral. Subsequent treatments may be necessary which are 45 minutes per session. Everything will be explained so you fully understand and there will be plenty of opportunities for you to ask any questions.
What should I bring?
Any medical reports you may have (X-ray, MRI, Blood tests etc), a list of medications you may be on and your GP’s name and address.
What should I wear?
Please wear appropriate underwear to be examined in (no loose or revealing). Gym clothes are fine. If you have any queries, please don’t hesitate to get in touch.
Can I bring a chaperone?
Certainly. If you wish to bring a chaperone with you, please let us know when you book the appointment.
If you have any questions or would like to book an appointment please don’t hesitate to get in touch.